1. Acceptance of Terms

By placing an order with Malika's Kitchen, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Orders and Payments

• Orders are placed via WhatsApp or phone call and confirmed upon acceptance by our team.
• Prices are displayed in USD and are subject to change without notice.
• Payment is required upon delivery (cash on delivery) or as agreed upon order confirmation.
• We reserve the right to refuse any order at our discretion.

3. Delivery

• Delivery is available within Beirut and surrounding areas.
• Delivery times are estimates and may vary based on traffic and order volume.
• Delivery fees may apply based on location and will be communicated before order confirmation.
• Please ensure someone is available to receive the order at the delivery address.

4. Food Quality and Safety

• All food is prepared fresh with quality ingredients following proper hygiene standards.
• Please inform us of any food allergies or dietary restrictions when placing your order.
• We recommend consuming food immediately upon delivery for the best quality.
• Store any leftovers properly according to food safety guidelines.

5. Cancellations and Refunds

• Orders may be cancelled before preparation begins by contacting us via WhatsApp.
• Once food preparation has started, orders cannot be cancelled.
• If you receive an incorrect order, please contact us immediately for resolution.
• Refunds or replacements for quality issues are handled on a case-by-case basis.

6. Menu and Availability

• Our menu changes weekly based on ingredient availability and seasonal offerings.
• Some items may become unavailable during the day due to high demand.
• We will inform you if any ordered items are unavailable and offer alternatives.

7. Intellectual Property

All content on this website, including images, text, logos, and design, is the property of Malika's Kitchen and is protected by copyright laws. You may not use, reproduce, or distribute any content without our written permission.

8. Limitation of Liability

Malika's Kitchen is not liable for any indirect, incidental, or consequential damages arising from your use of our services. Our liability is limited to the amount paid for your order.

9. Contact Information

For questions about these Terms of Service, please contact us:

• WhatsApp: +961 78 988 598
• Instagram: @kitchen_malika189
• Location: Beirut - Al Chiyah, Lebanon

10. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this website. Your continued use of our services constitutes acceptance of any changes.